Frequently Asked Questions
If you have a question, we have answers. Below you'll find answers to our customers' most frequently asked questions. If your question isn't answered below, please don't hesitate to contact us directly – we look forward to hearing from you!
To redeem a pass, simply log in or sign up and enter your redemption code. Once you've done so, you'll be able to print out your pass and bring it with you to your screening or event. It's that simple.
Yes, before you are able to redeem a pass for an upcoming screening or event, you must create a user account with Gofobo. We require individuals create accounts as our passes are distributed via email. However, this process is quick and easy, so there's no need to worry!
No, your admittance into a screening or event is not guaranteed with your pass. Events and advance screenings are filled on a " first come, first served " basis. To ensure that you stand a good chance of being admitted, we recommend that you show up 30 minutes to one hour early.
The number of admissions that are permissible for each pass are printed clearly on the ticket that you print out. You are allowed to bring as many guests as is indicated on your pass. For example, if your pass is for " Admit Two, " you can bring yourself and one guest. If you have an " Admit One " pass, you can bring only yourself.
Sign up for Gofobo newsletters, email updates and more. You'll get routine updates, be eligible to sign up for our sweepstakes, and be able to redeem passes.