I did not get to watch the film. I am rating the screening process. The process of accessing the screening was complicated with not enough instructions. I clicked a link to access the ticket on my phone, and then my tab closed and I was unable to get a link to watch the movie during my time slot. Very disappointing. I emailed customer service (which was difficult to locate) and they sent me a link for a later time, I was unaware they had responded and I missed that time. Very disappointing.

I couldn't watch the movie because when I logged in, it prompted me to start but it wouldn't let me into the screening. By the time the page loaded, it wouldn't let me in because the showing had already started even though I was logged in before the time it started.

Your system of providing links and views of the movie only allowed me to watch it on devices I could access my email on like a phone, laptop, or tablet. This did not allow for any decent viewing of the movie.

Unfortunately I was not able to gain access. I received the link at approximately 6pm and sat waiting. As soon as the viewing was to begin the site appeared to crash. I tried to gain access 5 times.